When will I receive the payment for my sale?

Payment is made automatically 10 business days after the event date, according to the selected payment method.

If you have not received payment within this timeframe, please contact our Seller support.


Still need help?

General Help

Business hours
Monday to Friday
9:00AM to 9:00PM

Saturday and Sunday
1:00PM to 9:00PM

*We are exceptionally open for events held outside those time frames.

Phone

Montreal
438-448-6930

Toll free
800-935-9962

Email
[email protected]

Technical assistance
[email protected]

Seller Support

Business hours
Monday to Friday
9:00AM to 5:00PM

Phone (sellers only)
514-935-9999 Option #3

Email
[email protected]

Request to add an event
[email protected]