What is a Seller Certification?

In order to sell tickets on our website, you must first complete a seller certification. To do so, you must be authenticated using a credit card.

If you fail to fulfill your responsibilities as a seller, fees may be charged to your account.

To maintain the security of all transactions on our website, your seller certification must be renewed every 12 months and/or whenever your credit card expires.

Until the certification is confirmed, your inventory will be put on hold. Your inventory will become active again as soon as your certification is approved.

It can take up to 48 hours for a seller certification request to be processed, and the information must match the credit card used.

The use of debit, prepaid or foreign credit cards is not supported for identification purposes.

Still need help?

General Help

Business hours
Monday to Friday
9:00AM to 9:00PM

Saturday and Sunday
1:00PM to 9:00PM

*We are exceptionally open for events held outside those time frames.



Toll free

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Technical assistance
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Seller Support

Business hours
Monday to Friday
9:00AM to 5:00PM

Phone (sellers only)
514-935-9999 Option #3

[email protected]

Request to add an event
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