What is the “Buyer Verification” and what is it used for?

An order may be subject to further processing if the information provided by the buyer is inaccurate.

Our fraud prevention department must perform several verifications before confirming any purchase. Once these procedures have been completed, Tickets.ca reserves the right to cancel the purchase without notice.


Still need help?

General Help

Business hours
Monday to Friday
9:00AM to 9:00PM

Saturday and Sunday
1:00PM to 9:00PM

*We are exceptionally open for events held outside those time frames.

Phone

Montreal
438-448-6930

Toll free
800-935-9962

Email
[email protected]

Technical assistance
[email protected]

Seller Support

Business hours
Monday to Friday
9:00AM to 5:00PM

Phone (sellers only)
514-935-9999 Option #3

Email
[email protected]

Request to add an event
[email protected]