Outdoor festivals
No returns, credits, or refunds will be issued for any festival tickets purchases, including lost, stolen or destroyed tickets. No cancellation will be offered in the event of any impediment.
No returns, credits, or refunds will be granted in the event of interruption of a show in progress for technical, climatic or security reasons. The same conditions apply in the event of a cancellation by one of the artists performing at a festival.
Should the entire festival be cancelled, we will issue a credit by e-mail for the full amount of the purchase, applicable to future events on Tickets.ca.
Still need help?
General Help
Business hours
Monday to Friday
9:00AM to 9:00PM
Saturday and Sunday
1:00PM to 9:00PM
*We are exceptionally open for events held outside those time frames.
Phone
Montreal
438-448-6930
Toll free
800-935-9962
Email
[email protected]
Technical assistance
[email protected]
Seller Support
Business hours
Monday to Friday
9:00AM to 5:00PM
Phone (sellers only)
514-935-9999 Option #3
Email
[email protected]
Request to add an event
[email protected]