Cancelled, postponed or delayed event

In the event of a postponement or change to a show, we will notify buyers of the changes to the event by email. Unless otherwise indicated, original tickets will be valid for the new date.

If the event is postponed, it is possible to request a cancellation up to 30 days before the new date. A credit applicable to a future purchase will be sent by email.

In the event of cancellation, there is no need to contact us. A credit applicable to a future purchase will automatically be e-mailed to buyers.


Still need help?

General Help

Business hours
Monday to Friday
9:00AM to 9:00PM

Saturday and Sunday
1:00PM to 9:00PM

*We are exceptionally open for events held outside those time frames.

Phone

Montreal
438-448-6930

Toll free
800-935-9962

Email
[email protected]

Technical assistance
[email protected]

Seller Support

Business hours
Monday to Friday
9:00AM to 5:00PM

Phone (sellers only)
514-935-9999 Option #3

Email
[email protected]

Request to add an event
[email protected]