Why is my order being verified and for how long?

Each order placed with Billets.ca is checked for compliance and accuracy. This process generally takes a maximum of 48 hours to complete. A confirmation e-mail is sent as soon as the order is approved.

When it comes to last-minute ticket purchases, there's no need to worry. All orders are processed prior to the event.


Still need help?

General Help

Business hours
Monday to Friday
9:00AM to 9:00PM

Saturday and Sunday
1:00PM to 9:00PM

*We are exceptionally open for events held outside those time frames.

Phone

Montreal
438-448-6930

Toll free
800-935-9962

Email
[email protected]

Technical assistance
[email protected]

Seller Support

Business hours
Monday to Friday
9:00AM to 5:00PM

Phone (sellers only)
514-935-9999 Option #3

Email
[email protected]

Request to add an event
[email protected]