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The best experience of purchasing tickets on the market, no less! Here are our policies If you can not find the information you need here, please consult the FAQ section that contains a wealth of information about 2Tickets.ca. Feel free to contact us with any questions or additional information.
The tickets can be delivered via XpressPost or FedEx. Cost of delivery will be assumed by the customer.Ticket lost or stolen
Please keep your ticket in a safe place. A ticket may not be replaced if lost, stolen or damaged. You are to assume every responsibility in regards to your ticket.Event canceled
If an event is officially cancelled, we will reimburse the total amount you paid for your ticket, exception made for the delivery charges. The ticket must be returned to our office within 21 days following the announcement of the event’s cancellation. We suggest you use a confirmed delivery service when returning such tickets in order for you to have proof of delivery.
Tickets for an event which is postponed or rescheduled will not be reimbursed nor will we offer reimbursement for an event you are unable to attend.Location, date and time of event
It is your responsibility to acknowledge and verify the time, date and location of the event written on your ticket. We are not, in any case, responsible for a change in that matter. We suggest you check with the establishment presenting the event if changes are scheduled.Limitation of our responsability
We are not responsible for any transportation, or any other factors, delaying your arrival to an event. We are not responsible, in any circumstance, of possible hindering situations or actions by the crowd during an event.
2Tickets.ca agrees not to disclose or share the information received from its users with a third party. This information will be used only to contact you (only 2Tickets.ca) and to validate your credit card information and deliver your tickets. For any questions concerning the confidentiality of your information, please contact us.